Can you return Iris Fashion Jewelry that was purchased online?
Return Policy for Online Purchases
Customers may return items purchased online through the Iris Fashion Jewelry website within 10 days of receipt. The following are not eligible for return:
- Items that have been used or worn,
- Merchandise that do not have the original tags on them,
- Items that were ordered by mistake or
- Merchandise that was broken because of misuse are not eligible for return.
Customers must contact Iris Fashion Jewelry at firstname.lastname@example.org to initiate a return.
When the returned item(s) has been received by Iris Fashion Jewelry, a refund for the amount of the original purchase minus the companies shipping costs will be processed on the original form of payment.
If you purchase merchandise directly from a consultant, you must check with that consultant about their return policy since consultants are independent business owners.